These general conditions and house rules apply to all users of Bed & Breakfast Maaltebrug. By confirming your reservation, these general conditions and house rules become effective. In case of violation of these general conditions and house rules and in case of inappropriate behavior, we can deny and/or refuse you access to B&B Maaltebrug with immediate effect, without further notice or reason and without compensation of the stay costs.
Reservation and cancellation
Reservations can be made via the website www.maaltebrug.be or via the booking sites where B&B Maaltebrug is offered. Reservations can also be made by phone or e-mail. In that case we will send you a confirmation of the reservation and a request for payment of 50%. After payment, your reservation is final.
For cancellations within two weeks before check-in, 50% of the balance is due. The deposit for cancellations earlier than 2 weeks before check-in will be refunded.
Access to the rooms
When making a reservation, the number of persons who will spend the night at B&B Maaltebrug must always be correctly stated. In case of an overnight stay with children, the age of the child (children) must already be indicated at the time of the reservation request. The rooms are suitable for a maximum occupancy of 2 persons.
Visitors are not allowed in the rooms. The private areas may not be entered by guests in the B&B.
Breakfast is reserved in the breakfast room at the agreed upon time.
Rates
The rates include breakfast, gas, water, electricity, heating, sheets, towels, soap, TV, wifi, VAT and tourist tax.
For longer stays, sheets and towels are refreshed twice a week. If you would like to have fresh sheets or towels at another moment, you can ask for it. The rates are exclusive of costs of cancellation and / or travel insurance and / or other costs.
Rates of the B&B are always without obligation and are subject to change. All statements on our website are deemed to have been made in good faith and are subject to change. In the unlikely event that the service such as TV or wifi does not work during the stay at B&B Maaltebrug, this gives the customer no right to refund of the whole or part of the room price.
Check-in/check-out
In principle, check-in takes place between 16:00 and 18:00 hours. In consultation another time can be agreed upon. We always try to welcome you personally, but if you cannot be there on time, self check-in is also possible (we will then give you the code to enter). In any case, please let us know at least one day before your arrival what time you expect to arrive. It is also possible to arrive earlier and drop off your luggage.
Check out is possible until 11:00 am on the day of departure. After that you can leave your luggage for the rest of the day.
Pets
Pets are not allowed.
Key management
On arrival you will receive a key for your stay. You are responsible for locking the doors of your accommodation. The key must be returned when checking out. In case of loss of a key, we will be obliged to charge 50.00 €.
Parking
We have two parking spaces available for guests. Even if the parking lots are already occupied, you can load and unload on the driveway. After that, you can park your car for free in the surrounding streets: Maurice Maeterlynckstraat, Cyriel Buyssestraat or Karel Van de woestijnestraat. Bicycles can also be parked for free. We are not liable for theft and/or any kind of damage to your car. Parking on the premises of B&B Maaltebrug is at your own risk.
Smoking, alcohol and drugs
It is prohibited to smoke in the house/guest rooms of B&B Maaltebrug. Smoking is allowed on the terrace. There you will also find an ashtray to deposit cigarette butts.
Alcohol abuse is prohibited, so enjoy, but drink in moderation. It is at B&B Maaltebrug prohibited to possess, use and/or trade drugs.
Internet
B&B Maaltebrug offers a WIFI guest network. The user will refrain from visiting internet websites that have an illegal character. In case of detection or suspicion of internet abuse by the user, B&B Maaltebrug has the right to block the access to the internet without further notice.
Damage
B&B Maaltebrug is in no way liable for any damage, loss or theft that you have or experience during your stay at B&B Maaltebrug. Should any damage be caused to the accommodation or its furnishings during your stay, you must notify the hostess.